Useless & Clueless in problem solving.

Telkom is really a nuisance network provider. I have been calling to get help and put on hold for over 49 mins only for them to cut the call. I have been sent from pillar to post & till thus far nobody has assisted me with my service issue… I have used Watsapp , Called 180 , requested a callback and the Application and ALL 4 methods are USELESS!!!