Useless Call Centre
<p>Last week I phoned 10210 to get into the uncapped LTE plan for R799.</p> <p>After speaking for nearly 30 minutes, Telkom sent me an email confirming my spot in the local tower as the spce is limited to 50 users.</p> <p>Today i phoned Telkom to finalize the transaction and they told me that I never app****.</p> <p> </p> <p><br />How useless can they be?</p> <p> </p> <p><br />I have the recording conversation of today and also the they that I app****.</p> <p> </p> <p><br />Anybody from Telkom capable of helping ???</p> <p> </p> <p><br />Thanks</p>
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Replies (3)0
Replies (3)
Telkom's replyOfficial
29 Nov 2016, 07:20Hello arik-ariel-perelmut
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply29 Nov 2016, 07:20
Official
Hello arik-ariel-perelmut
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
's updateReviewer Update
03 Dec 2016, 09:26When will you come back to me ?? DISGUSTING !!
's update03 Dec 2016, 09:26
Reviewer Update
When will you come back to me ?? DISGUSTING !!
's updateReviewer Update
07 Dec 2016, 09:13No one had the ***** or brain to try to answer, I've beed playing musical chairs between the escalation centre, 10213 and the Shop and they just blame each other,
Uselles.
's update07 Dec 2016, 09:13
Reviewer Update
No one had the ***** or brain to try to answer, I've beed playing musical chairs between the escalation centre, 10213 and the Shop and they just blame each other,
Uselles.