Useless call centre

Item: Telkom
Rating: 1
Author: Ernest Jansen van Rensburg

Ive been phoning Telkom to tell them im relocating but i just cant get through sometimes holding on for more than 30 mins. This is inexcusable. Now I've already been staying at my new place for almost a week and i cant use the wifi. And they expect me to pay for that ? I dont think so.

Helpful (0)

Replies (2)

EJvR

Ernest Jansen van Rensburg's updateReviewer Update

13 Dec 2017, 16:23

Even useless at replying

EJvR

Ernest Jansen van Rensburg's update13 Dec 2017, 16:23

Reviewer Update

Even useless at replying

Telkom's replyOfficial

22 Dec 2017, 10:11

Hi Ernestjvr,

Thank you for making contact with us.

Please be assured that we have sent your query to the Support Team for further assistance, they will be in contact with you.

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

Telkom's reply22 Dec 2017, 10:11

Official

Hi Ernestjvr,

Thank you for making contact with us.

Please be assured that we have sent your query to the Support Team for further assistance, they will be in contact with you.

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

Useless call centre

About

Community

Businesses

Follow Us