nH
naasier H
1 reviews | Active since Oct 2015
21 Oct 2015, 17:42
useless call centre
Called the call centre on the 20 October 2015 to to get feedback on a request from the 2 October 2015.wanted feedback as to why there has been no response..agents and team leaders kept ending the call wih out handling request..is it fair to sit on the for 7 hours in two days?
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Replies (1)
Telkom's replyOfficial
21 Oct 2015, 18:09Hello naasier32,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply21 Oct 2015, 18:09
Official
Hello naasier32,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Best regards,