USELESS BUNCH OF IDIOTS

<p>I app**** for fibre to the home via VOX Telecom who informed that OpenServe (Telkom) were to supply the infrastructure. After happily completing the all the information that VOX needed, I awaited OpenServe (Telkom) to get in touch with me to setup a date to install the fibre line to the physical house.</p> <p> </p> <p>Cut to one and a half months later...I'm still waiting. The main excuse being that OpenServe (Telkom) (I will now refer to them, collectively, as Helkom!) has had some difficulty finding my exactly location.</p> <p> </p> <p>In this modern age of technology, and Google mapping nearly every square inch of this planet, I would think that a company entrenched in communication would have the single brain cell needed to figure out that a call to me/VOX person who was assisting me, would result in an immediate response with my location. (GPS co-ordinate, Google street view pictures included).</p> <p> </p> <p>This is by far the worst customer experience I've ever had the misfortune of having.</p> <p> </p> <p>My advise, I would avoid Helkom like a plague infested rat keen on chewing your leg off.</p>