Useless bunch

Have been trying since Sept to upgrade my Internet Promo 5 contract. Gave up. Tried again in June and have been trying every week since to \upgrade"my contract in order to save 33% on the cost. To no avail. Can't do it in store. Can't do it when I phone \""will get sales to contact you\"". <br> <br> Have contacted them via Twitter who keeps saying <br> 1. Apology<br> 2. Complaint escalated<br> 3. Will get right back to you.<br> <br> Still nothing. What a useless bunch of *********** people. I would dearly like them to reimburse me 3 months x R100 for their own inefficiencies. """