Useless, bad service!

<p>I app**** for a contract with Telkom online, I waited days before someone contacred me to complete the application process. After they did, I found out that their 3G coverage is bas in areas where I regularly go for work so the contract would have ti be cancelled. I was told that I hace 5 to 7 days from applying cancel to cancel the contract. I tried to get a hold of them for 2 hours (on the same day of applying) to cancel the contract and when I finally reached them, I was told that I couldn't be found on the system, I was transferred to 3 different consultants and still no one could find mebon the system. I contacted Telkom on Facebook and they had the same ffleedback and confirmed that there is no contract tied to my name and ID number - shocking but seeing as I didn't want the contract any longer I was happy. They also confirmed when I asked that no debit orders will go off on my bank account and no money is owed. This morning, a week later, I gt a notification from my bank that Telkom has deducted the debit order for the contract - despite the dozens of attempts to cancel the contract and being told there are none on my name. I am furious. This is disgusting and I will be telling each and every person that I come into contact to about my horrible experience with Telkom. Useless if you ask me. I need my money back right now and I would like to hear their excuse will be for this one. Totally unacceptable!</p>