Hellopeter
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1 reviews | Active since Nov 2016

12 Nov 2016, 09:21

Useless at fulfilling orders

<p>Yet another problem. I have logoed an order for my line to be converted from voice to ADSL though my ISP. After following up on the order they informed that thE line will be converted by 11 November 2016. After phoning them on 12 November they informed that it will take another estimated 30 days. While they are charging me R190 an month for a line I can't use.</p>

0
Replies (4)
Telkom
Telkom's reply12 Nov 2016, 10:38
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***.

We apologise for any inconvenience caused.

Kind regards

Jawaad

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply12 Nov 2016, 10:38
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***.

We apologise for any inconvenience caused.

Kind regards

Jawaad

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply12 Nov 2016, 10:39
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***.

We apologise for any inconvenience caused.

Kind regards

Jawaad

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply12 Nov 2016, 10:39
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***.

We apologise for any inconvenience caused.

Kind regards

Jawaad

Telkom Social Media Team

Best regards,