Useless assistance to resolve biling issues

I recently noticed that without my knowledge. My debit order date was switched. And as a result debit did not go through. Despite bank fees incured due to this. <br> <br> I proceded to 2 different Telkom mobile shops niether of which were able to assist. But the gentelman who rembered me from previous grievances suggested going to pick n pay. As they are more advanced than Telkom shop for getting Telkom paid. He printed me a statement to go pay.<br> <br> At Pick n Pay. They told me i need a Eazipay number. I contacted Telkom telephonically.<br> They gave me the number. Incorrect. I called again and was told system is down i can expect a call shortly.which obviously never happened. I called following day and was told i have no account. <br> <br> Despite previous grievances on a recuring basis when will this ever be resolved.<br> <br> Utterly dissapointed Eric