1 reviews | Active since Mar 2010
USELESS AS USUAL, LOTS OF PROMISES - ZERO DELIVERY
<p>On 24 April I had a comment on my review that my problem will be escalyed to cancellation department.</p> <p>Karabo Thaisa from cancellation cantacted me and asked howhe could make me stay with telkom.</p> <p>He then helped upgrade my line to the 10mb promo, but said should it not be sorted my nr can still go to the holding pool immediately so I can change my ISP.</p> <p>The upgradedidn't help at all, my line speed still rediculous and have insane freezes in gaming on various games, I have this problem on ADSL and LTE so the roblem is with telkom.</p> <p>When I contact the tech support their reply is that there is no problem on telkom side and every time they just reset the connection, the solution for every problem all the time........</p> <p>I had no feedback after I requested that my line be put in the holding pool.</p> <p>I have mailed Karabo directly on his email and are just getting zero response.</p> <p>I want this nr in that pool so I can get rid of this useless service!!!!</p>
Good day Rudolf,
We will follow up with our Cancellation Team on your query.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Rudolf,
We will follow up with our Cancellation Team on your query.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
