Useless as Usual

As we are still in the pandemic and under level 4. I thought that it would be a much better approach to phone the nearest Telkom store, check the availability of their stock and then proceed to upgrade.

Instead of waiting in a que just to get into the store wait in another que then to be told we don't have stock.

But during this trying times none of the Telkom stores in the Pretoria East region, Menlyn, The Grove Mall, Woodlands nor Brooklyn seems to be open since their telephone lines are not even operating.

Second option phone the sales department to check the availability of stock and to no surprise they do not have the ability to check what stock is available at any of their stores and that the only solution is to go to the nearest store during Covid and level 4 que and see if they have stock.

So Telkom please tell me if your stores are operating, are their landlines working as this is month 2 to get an upgrade. I take it no response will result in me just cancelling the contract.

Since your service is so ***ing fantastic!