USELESS AS USUAL!!!

<p>I recently took out a contract with Telkom Mobile, and then changed the banking details, from Nedbank to FNB. Forgot to inform them, and they debited the old Nedbank account, upon which I callled them to rectify and prrovide them with the correct banking details (FNB). I agreed with the agent I spoke to that they would debit my account on 25th April, and that my service would not be disconnected. Today, I got a test stating that they have disconnected my text despite the arrangement made. I called their call centre and spoke to another lady who informed me that they will need at least a month before they deduct the money on the new bank account which is contrary to what I was informed. The agent also informed me that I need to make a manual payment for my service to be reactived??? </p> <p> </p> <p>I hate Telkom because of the following:</p> <p>1. *********** staff which are operating in silos (one says this, one says another such that you do not know what's what);</p> <p>2. I have been through this road before with them in terms of their useless admin related issues with my first contract and I regret taking this contract already; and</p> <p>3. I will NEVER take another contract with them ever again, I am done, Utterly, Utterly Unacceptable!!!!</p> <p> </p> <p>Thanks for nothing!!!</p> <p> </p> <p>Very unsatisfied soon-to-ex-Customer!</p>