USELESS AS#HOLES

Hi i logged a call for a credit to be paid back to me this was on the 20th of December 2015 got the run around from day 1 they told me it will be sorted in 3 working days i called back after 3 working days as did not get any feedback the next person told me 10 working days still did not get any happiness i was then told it was 21 working days for payout of credit today is the 19th of January when i called in , its the same story i will email the person that is dealing with your account i have heard that 6 times before and nobody ever comes back , i asked for management on 1 occasion when i called in they **** to me because when i called back there was nobody by the name of NOBILE the lady that i called on the 19th of January around 13:30 made me hold for almost 40 mins without coming back to line and letting me know whats happening , the 20th of January 2016 will be 21 working Days since this claim will be logged with no feed back at all useless peoples names that i got NOBILE,PAIGE,PUMILELE,SANELE,CHERYL ,i want something DONE REALLY SICK OF THIS NOW !!!PATHETIC!!!!!!!!!!!!!!!!!!!!USELESS !!!INCOMPATENT TELKMO!!!