Useless and unreachable service from Telkom

I have been trying to cancel my Telkom Fibre account since June 2025. I don't even live in SA anymore. It costs a lot of money to phone, which I don't mind, but every single time I get someone on the line, they put the phone down in my ear. After many phone calls and emails still no luck. The phone was put down in my ear again today.

In November 2025 we started reversing the payments. In Dec I was handed over to HP lawyers, who represent Telkom and they accused me of not paying for Aug and Sept. This was supposedly the reason I couldn't cancel my account. I sent them the proof of payments that was made up until October, so they referred my account back to Telkom.

I'm sick of this useless company. They are quick to sign you up, but nowhere when you need help or want to cancel my account.