Useless and Unable to Perform Simple Tasks!
<p>I have had literally the worst time dealing with Telkom over the past 2 months to fix a simple error! I dealt with over 8 people which means I have made over 8 calls for them to fix my address on my invoice and be credited with an amount that was owed to me. I was offline for 2 weeks in a 4 week month as I had moved a few doors down and I was charged for a full month which means I must be credited with half of that amount. How difficult is that to understand?? After numerous phone calls and a large amount of patience I had finally had enough of their nonsense. An *********** and rude lady named Mandisa called me and spoke to me so abrubtly like I had done something wrong. I then get my latest invoice (after 2 months of moving into my new home) and see the address has STILL not been changed. I had called Mandisa again today to ask her to fix what should have been done in the very beginning. She told me she cannot do it. I am beyond fed up with this **** service. Stop asking for your great rating after every call. I would rather rate you if you have done what you were supposed to have done. Telkom really does not deserve my funding.</p>
