Useless and ****mer

Pathetic service from your so called branch manager in KZN, I regret taking up a contract with you, the lack of information and service I received from your staff, I opened an account with Telkom via the phone,every month it’s a battle to get assistance, I keep getting different information or details about the contract that I was not aware of, it started with the manual payment, for it to clear on the link it’s 5hrs then 24hrs and later after the frustration it’s 48hrs, then now manual payments are due 10days before debit date, then I only qualified for 500 on my unlimited wifi bundle , I get cut off 3/5 days before payday and have to pay or apply for extra data to be able to connect,now my debit order didn’t go through and when I wanted to pay manually on the app I’m seeing almost double the subscription amounts on both accounts, another thing that I was not told during the signing up that a bounced debit will be charged R202 , now I can’t pay until this is resolved, to make it worse I received an email yesterday that my case was resolved from last month of which I requested the recording of the conversation between me and your agent, till today no follow up email whatsoever, I just took another contract that I feel I should cancel due to this bad service,

I need this resolved, and my services must remain active until this is resolved, otherwise I will have no choice but to go to the media, because this is unacceptable ,this morning I got notification I owe R1487 a total ripoff