Useless and *********** Telkom

I am using this platform as you don't communicate with your customers using your own platform. My account - ********** 66 was suspended for non payment on July 1st after R750.00 was paid via eft on June 5th as well as a debit order that went through on my account on the 25th of June for R1369.00. When I contacted your call center for assistance - your call center agent cut my call whilst I was explaining my issues to her. I have tried the last three days to get in contact with you via telephone, email as well as Facebook - but as usual you don't care to resolve my issue. I am going to contact my bank and have all these debit orders reversed as well as block you from ever taking a debit order from my account. Why should I pay for a service that is not rendered.