Useless and ******* Website/System

I have bought R500 airtime yesterday via credit card on Telkom Mobile website. R500 was deducted from my account and I have never received the airtime even today. I need my money back I am no lodger interested the in useless Telkom airtime. <br> <br> I urge everyone to stop using Telkom website for top up, this website is useless and ******* while on the other side Telkom does not have a structure in place where you be assisted, after they stole your money. <br> <br> I am expecting my money back within 24 hours, otherwise I will just lodge a formal complaint with ICASA against Telkom mobile.