Useless and ***********

My debit order was rejected due to the *********** Telkom staff at the branch who captured my account number incorrectly. Went to a branch and called the call centre to ensure the error was rectified. Guess what? Account suspended due to rejected debit order again, so the error was never rectified. Aside from the nuisance and lack of communication from Telkom before suspending my account, my credit score is affected by their absolute incompetence and I have to pay a payment rejection fee of almost double my normal contract fee, but the issue is on their side!!! Absolutely disgusted with Telkom and the fact that they're too useless to even capture debit order details correctly from a completed form.