JR
Jonathan R
1 reviews | Active since May 2013
05 Sept 2016, 09:20
Useless, again.
<p>On the 31st of August I placed an order to move my line to my new residence. On the 1st an agent contacted me saying I must still pay my account. I told him the account is paid and always is, he said he will call me back. He NEVER called back. On the website with live chat they say there is no order placed? it's now the 5th of September and no one knows what's going on, paying for a line that is not being used and currently sitting without internet, this is a problem as my work requires me to have internet. Now it's starting all over and I have to wait again for this to happen. Very poor service from Telkom as always.</p>
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
05 Sept 2016, 10:02Hello BollaZee
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply05 Sept 2016, 10:02
Official
Hello BollaZee
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
JR
Jonathan R's updateReviewer Update
06 Sept 2016, 08:54A day later and still no one has called me.
JR
Jonathan R's update06 Sept 2016, 08:54
Reviewer Update
A day later and still no one has called me.