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charne S

1 reviews | Active since Oct 2017

19 Jun 2023, 09:19

Useless

I tried contacting telkom for 2 weeks trying o change my bankong details but all the platforms arw useless and the consultants "cant help" if the bank account is less than 3 months old

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Replies (2)
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charne S's update19 Jun 2023, 17:33
Reviewer Update
Telkom has still not helped me or responded to my query.
When the 1st comes and they dont get their money I will gladly be waiting by the phone for their call as the banking details they have no longer exist and thet dont have the new details.
so good luck getting the money.
I have been trying o be a good customer, emailing, phoning, sending whatsapps and facebook messages trying to change these details but it seems telkom doesnt think my money is worthy of their time.
So come next year I will be cancelling my contract with them for sure and hopefully they will loose a lot more business.. Maybe then their staff will take the clients seriously.
When people get laid off because they are *********** then i will be sitting and laughing histerically in their faces.

So cheers telkom. Here's to the people who see how incompentent you are to help clients and who wont sign up with you, to people who cancel and go over to other broadband services and to people who just plainly ignore your phone calls because you are useless.

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charne S's update20 Jun 2023, 14:37
Reviewer Update
And still no reply or response from the telkom team.
Great job guys.
Keep up the bad work you are doing.