USELESS ADSL FROM TELKOM
Had this line now since May 2013. Been complaining non stop. Telkom say after a few days it is fixed but NOT FIXED!<br> <br> Resetting ports does not work TELKOM!!!<br> <br> Intermittent internet connection issues sorted but now download speed very bad.<br> <br> Good Bye Skype, Browsing and Downloads!<br> <br> Had my line at 4mb, 6mb and even 10mb. The slower the line the more useless it gets!! Currently below 2mbps download speed.<br> <br> Router shows too much static and noise!! Mweb technician checked, tested and agreed. The lines need replacement!!<br> <br> Spoke to a telkom technician the other day working on the junction box at the top of our road. He said quite a few people in the area having issues. The cable going to the junction box is too old. Needs replacement. <br> <br> Been paying uncapped for a year and it is useless!<br> <br> Is that fair customer service! <br> <br> So what now...contract...2mbps download adsl VS 17mbps LTE!!!<br> <br> Please assist!!!
Thank you for your post.
We have escalated this issue to our Technical Team for them to assist. Feedback will follow. Ref: SM102122
Apologies for all inconveniences caused.
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,
Thank you for your post.
We have escalated this issue to our Technical Team for them to assist. Feedback will follow. Ref: SM102122
Apologies for all inconveniences caused.
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,
