Useless absolutely useless

I had a speed problem. Reported it. Following morning canceled the fault. 3 days later a technician phones me he's here to fix the line. I told him I canceled the fault as it was OK now. Well guess what they go and cancel my adsl and delete my tin number off the system. Phone telkom it's the account that's in arrears, we'll not really they say the line is just blocked. Unblocked the line and tells me it will sorted the afternoon. To my surprise nothing is sorted. Spend the weekend checking and nothing. Monday phone in I get shunted around to 5 different places and we'll still nothing. Telkom wants their money every month on time yet they can bill us for call outs that was cancelled, oh believe me I can bet u on next months phone account there will be a call out fee that was cancelled. What do I get from telkom a stupid dam sms saying ur account will be credited for the days without service. Well hello I need my internet to work as I work from home. Another thing I don't know why they linked my personal and work adsl on self help portal when I have different log in details for these accounts. Wake up telkom