Hellopeter
Share Your Experience

1 reviews | Active since May 2011

20 Jun 2016, 10:03

Useless

<p>We have been logging faults with Telkom now for 2 weeks at our business address.</p> <p>We have seen 3 technicians come here so far but our problem persists. We have 2 very crackly lines</p> <p>that are inaudible. Telkom keep taking our logged call out off the system saying problem resolved but</p> <p>the problem is NOT resolved.</p>

0
Replies (3)
Telkom
Telkom's reply20 Jun 2016, 11:26
Official

Hello SHIRL118

Please be advised that we have sent you a email and await your response to assist further.

Regards
Noleen
Telkom Social Media Team.

's update22 Jun 2016, 06:19
Reviewer Update

Hi

Got an e mail on Monday asking for our landline number that has a fault?

Sent it to Telkom and failed to get another response???????

As I said - USELESS!!!!!!

's update23 Jun 2016, 08:16
Reviewer Update

still waiting for Telkom to send out a technician to fix our bad lines - been waiting for over 2 weeks now and they keep putting "resolved" on our online fault report but the problem has not been resolved. i got an e mail from Noleen from Hello Peter/Telkom on Monday asking me for our telepohone number - which i sent her immediately and today is Thursday and i have not had any reponse form anybody yet?

Please can Telkom send a technician to repair our 2 faulty lines as we are trying to run a business here?

the landline number is ********** 103.