MN
Michele N
1 reviews | Active since Jun 2015
08 Jun 2015, 11:02
USELESS!!
I have numerous problems with Telkom, each month there is something wrong with our ADSL lines, we never missed a payment we do our part!! We report a problem & they tell us by 2 to 3 days they will be there to fix it I am still waiting. This is the 5th day now!!<br> I have phoned 10210 this morning, no one can assist me they transferring me from one department to another.<br> 1 hour on the line & I still don't have a response from them!!<br> Pathetic service!!
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Telkom's replyOfficial
08 Jun 2015, 12:53Hello Michele1994,
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM116424.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM116424.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,
Telkom's reply08 Jun 2015, 12:53
Official
Hello Michele1994,
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM116424.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM116424.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,