USELESS!!

Apparently, Telkom's interdepartmental communication is up to ****. I cancelled my contract on the 6th of November 2019, they debited my account on 1 Dec 2019 (which is fine, it is for that stupid 30 days, even though I apparently had no obligation after my 2year contract), then on the 1st of January 2020, which I reversed, on the 1st of Feb and the 14th of Feb (FOR 4 TIMES THE VALUE). so it takes 4 months to cancel?? Honestly, and then the accounts has the odasity to tell me that it remains my responsibility to pay the account. REFUND ME TELKOM, not my fault your entire opperation is either slow or null and void!! and please try and phone be on the *** number, IT WAS ******!!!!!! you have all the documentation. Try again on my actual number, you know the number is not with me, as I requested it to be blocked!!!