Useless
This is not the 1st time i requested reversal of our fees. You guys keep charging for a debit order returned...meanwhile...this has been cancelled ages ago...as you can see...we have bee paying via EFT all the time, and ever suddenly...who started debiting an account, of which we never authorized, and because of insufficient fund, you charge us an arm and a leg. on the other side...we keep getting charged penalties from the bank side as well...please go back since January 2018...and have our fees reversed, because you make our account look very bad...please also respond to this...as the last time you never did. I need a reversal and a response as soon as possible!!!!
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Replies (3)0
Replies (3)'s updateReviewer Update
10 Oct 2018, 11:16Why dont you respond to my review!!!!!!
's update10 Oct 2018, 11:16
Reviewer Update
Why dont you respond to my review!!!!!!
Telkom's replyOfficial
04 Nov 2018, 13:53Good Afternoon John
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Please note that Telkom will soon no longer be a business that responds on Hellopeter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special Forces team can help resolve any issues or escalations you might have. Thank you. Click here to visit our pages, https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.
Best regards,
Telkom's reply04 Nov 2018, 13:53
Official
Good Afternoon John
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Please note that Telkom will soon no longer be a business that responds on Hellopeter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special Forces team can help resolve any issues or escalations you might have. Thank you. Click here to visit our pages, https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.
Best regards,
's updateReviewer Update
05 Nov 2018, 14:08You do not even respond to Facebook...so why are you scared of responding to Helopeter
's update05 Nov 2018, 14:08
Reviewer Update
You do not even respond to Facebook...so why are you scared of responding to Helopeter