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AVdw
Angelique Van der walt

1 reviews | Active since Jul 2015

04 Sept 2018, 09:26

useless

I have cancelled my contract with Telkom and still money has been taken off my account a lady phoned me to finalise the cancellation. now my bank account is in arrears. if you phone Telkom you are on hold for hours. personally I think Telkom is *********** and should not even give contracts

0
Replies (3)
Telkom
Telkom's reply05 Sept 2018, 09:25
Official

Good day Angie87

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team

Best regards,

AVdw
Angelique Van der walt's update05 Sept 2018, 09:45
Reviewer Update
spoke to them yesterday again and all they said is that they will contact me I asked for manager and still waiting to talk to them so forgive me if your response don't mean nothing to me. if you keep on taking money off my account I will take further steps as I do have all the necessary evidence
AVdw
Angelique Van der walt's update05 Sept 2018, 09:45
Reviewer Update
spoke to them yesterday again and all they said is that they will contact me I asked for manager and still waiting to talk to them so forgive me if your response don't mean nothing to me. if you keep on taking money off my account I will take further steps as I do have all the necessary evidence