JP
Jamie P
1 reviews | Active since Jan 2012
02 Mar 2015, 12:56
USELESS
Since 29 July 2013, I have been trying to end all dealings with Telkom Mobile-8ta at the time.<br> On the 06 Aug 2013 i was assured by Wandile that I will be refunded for the amount of R 147.50 which was debited incorrectly after my contract was already cancelled. To date I receive a monthly statement confirming a credit balance of R147.50 for an account that I don't have or don't want. If you can just credit me the money that was ****** from my account , then we will have no dealings with each other. The reason my contract was cancelled was because of the incompetence of your staff ...this is a typical example !<br>
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Telkom's replyOfficial
02 Mar 2015, 16:50Hello Jamie08,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
We tried to contact you but your number is engaged, Your query is attended to by our Billing Team & feedback will follow.
Your social media reference number is SM90041.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
We tried to contact you but your number is engaged, Your query is attended to by our Billing Team & feedback will follow.
Your social media reference number is SM90041.
Regards,
William Letwaba
Social Media Team
Best regards,
Telkom's reply02 Mar 2015, 16:50
Official
Hello Jamie08,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
We tried to contact you but your number is engaged, Your query is attended to by our Billing Team & feedback will follow.
Your social media reference number is SM90041.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
We tried to contact you but your number is engaged, Your query is attended to by our Billing Team & feedback will follow.
Your social media reference number is SM90041.
Regards,
William Letwaba
Social Media Team
Best regards,