JM
Joyce M

1 reviews | Active since Jan 2018

13 Jan 2018, 11:30

Useless

Telkom is useless shame both their call center and shops I mean what's this new law that when doing a sim swop you need to bring in your proof of residence? I mean my simcard is already registered ,when you call in they tell you to go to the shop and when you get to the shop you are asked why don't you call the center that's totally not on,went to the Main Street branch didn't get help now I am at Maponya still didn't get help ...mind you am using my money to get to these places. ****ed

0
Replies (1)
Telkom
Telkom's reply07 Feb 2018, 14:24
Official

Hi JayMay

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,