TB
Tracy B
1 reviews | Active since Nov 2015
03 Nov 2015, 16:32
Useless 24 minutes and still on hold
Telkom you are pathetic, request for a line to be moved, and you cancel the line, after 1 full month of waiting for you to fix the \mistake"I am then told that my elderly mother must wait a further 21 days for the line to be installed. 26 minutes now on hold to get a decent response from you pathetic call centre agent. You are the worst company in the world to deal with. I require the line to be installed this week"
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
05 Nov 2015, 13:16Hello Considerbadservi,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164704.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164704.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply05 Nov 2015, 13:16
Official
Hello Considerbadservi,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164704.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164704.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media