1 reviews | Active since Nov 2017
The most useless company to deal with when it comes to communication. Telkom deals with phones internet etc but yet getting a hold of a consultant is so difficult. I app**** for a contract online and everything went smoothly. It was then approved and my phone would arrive in 3-10 working days. on the 3rd day i received a message saying i was declined based on credit history. i have never been declined because there is no issue with my credit record.
I then waited till 8am called and after being on hold for 35min i eventually got to speak to someone just to find out there was nothing captured on the system. So who has been wasting who's time? why have online applications if you cant follow through with it?
They to need to get rid of their online chat because never have i ever received an answer from them that actually helped, its all automated.
Highly disappointed and so put off by this whole experience!
Hi ***,
Thank you for making contact with us.
We are very sorry that we are unable to provide you withna service, kindly contact Experian Bureau (consumers): www.experian.co.za or *** or TransUnion ITC (consumer and businesses): www.transunion.co.za, ***, or *** to enquire about your credit profile.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi ***,
Thank you for making contact with us.
We are very sorry that we are unable to provide you withna service, kindly contact Experian Bureau (consumers): www.experian.co.za or *** or TransUnion ITC (consumer and businesses): www.transunion.co.za, ***, or *** to enquire about your credit profile.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
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