Useless!!!!

So.... ive been struggling since the 26th of July 2017 already to get a adsl line installed, order has been cancelled 3 times already, phoned again today, consultant refused to activate my 10meg line because on the system it states i will not get 10megs even though the original order the sales lady promised 10megs will work at my address also when the first order was installed the technician tested the line and got 10 megs apparently no one at telkom believes it and no one at telkom has any idee who the first technician was but anycase phoned again today to get the line active again and finally after the "well trained" consultant finaly agreed to activate my 10meg line i got cut off, the technician didnt even try to call me back and there was no use in me spending another 40min explaining the same story to a different "well trained" consultant.