USELESS

So, I am completely fed up with Telkom. Landline goes down on the 22nd, and I am left without internet. Maybe in 48 hours I will get a call, to make a booking to perhaps come fix the line. Problem is, this happens around every 2 months or so, perhaps even more often than that. The actual line is faulty and seems to only get a temp fix everytime.

I would move to fibre, but not available in my are yet. So lets try LTE... Most major ISPs do not have coverage... damn... Let's try Telkom LTE - heard a few good things about them. Leave a call back request, for prepaid LTE as I am not 100% sure on coverage but willing to give it a try anyway. Get the call back today as expected, and I am asked for my ID number - given and we move on. Now, I am asked about my salary? Why? Its prepaid? I work in an open office so cannot give info like that over the phone either. Ask the consultant to throw a number and ill say higher or lower. Nope, she cant even do that... Im told to go into the telkom store. I explain that I get an hour lunch break and i usually spend more than that just waiting to be seen in store. You guys are useless. Thanks for showing me u dont give a **** about your customers!