Useless

Good day<br> <br> To anyone considering moving to Telkom:<br> <br> Here is my experience in a nutshell<br> <br> I have been trying to get the Samsung A3 on a smart plan 100 for more than a month now. I have visited the store 7 times I still have no phone or contract. The level of ineptitude, unpleasantness and utter uselessness I experienced from the Telkom direct staff in Brooklyn Mall Pretoria is Mind boggling. The problems ranged from: Lack of stock, misunderstandings between Telkom staff, Failure to notify me even after explicitly saying the will do so, to ultimately simply losing paperwork. Telkom's new policy of only doing authorisation at head office further complicates and elongates the entire ordeal of doing business with them. <br> If you still believe this is an isolated experience I sat in the store today for about 20 minutes, during that time 2 customers came in with problems one with wireless internet problems and one with a business internet line. Both have continuously struggled to get the services they are paying for and both left empty handed as an unfriendly employee virtually shrugged and said we can't/won't help.<br> While this was going on another employee was reclining in his chair with the