tL
tim L

1 reviews | Active since Jul 2015

28 Jul 2015, 10:15

USELESS

My line was meant to be moved on 29 June. On 29 June the technician showed up and said he would need to return the next day to run a new line to the house. He never showed up. Since then I have called, sent about 8 escalation emails, been to the telkom shop who also \escalated"the enquiry. Calls just disconnected deliberately when being transferred to a supervisor. Telkom shop doesnt even have a landline. How ironic is that. Nothing. Not one response except of course the usual bill for a service I am unable to use. So I will not pay. <br> I moved back here from singapore a year ago. SA is a useless third world country with a third world attitude. Nothing works but yet everyone is trying to ***** everyone else over."""

0
Replies (1)
Telkom
Telkom's reply03 Aug 2015, 08:38
Official
Hello laguna92688,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM130863.

We apologize for any inconvenience caused.

Regards,
Busi
Telkom Social Media Team
***