Useless
<p>I had the misfortune of not paying my telkom business account on time, I received notification of failure to pay on the weekend. I was suspended on Monday morning. I immediately paid the full outstanding balance at 7 40 Monday morning and went to the telkom office in Herm**** at 9 am. I gave proof of payment of that they made a copy and assured me it would be sorted. Still no adsl and no business email. The telkom nuber assures me my service will be rectified in 48 Hours.... ***? </p>
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Telkom's replyOfficial
20 Jun 2017, 12:19Good day Ralph,
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Telkom's reply20 Jun 2017, 12:19
Official
Good day Ralph,
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
's updateReviewer Update
20 Jun 2017, 20:43Thanks Busi, still no service ...... your emphasis on customer service is of no use
's update20 Jun 2017, 20:43
Reviewer Update
Thanks Busi, still no service ...... your emphasis on customer service is of no use