USELESS!!!!!!!!!!!!!!!

<p>I have been waiting 3 months for Telkom to reconnect my landline and install the ADSL line which I phoned them for in December last year (2016).</p> <p>My package was the 4mbps line uncapped, they advised me that if I take out a contract for 24months I get the modem and the installation for free.</p> <p>On the 16 of Feb the technician came and installed my line but no modem, I ONLY received the Modem on the 9th of March.</p> <p>The contract the I took has the line rental and the uncapped 4meg which adds up to R800pm, suddenly on the 22nd of March I received a sms from Telkom stating that my account has been suspended dew to a non-payment( I did not even have the modem for a month and my debit order was dew on the 2nd of April), they reconnected it and the debit order went off.</p> <p>Now today on the 20th of April I receive a sms for Telkom that my line has been suspended AGAIN dew to a non-payment and the outstanding amount is R3780.98.??????????????????</p> <p>I phoned Telkom and they said that I’m not loaded on the right contract and the amount was for installation , and that I owed Telkom R1800 for 2 month of not paying, But They have my banking details and I have an active debit order with them, This is the WORST SERVICE I HAVE EVER RECEIVED IN MY LIFE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>Telkom needs to get their admin in order!!!!!!!!!!</p> <p>The consultant I spoke to said that they will credit my account for R690 which went off in April and was the wrong amount, it should have been R800.</p> <p>CAN TELKOM PLEASE COME TO THE PARTY AND SORT MY PROBLEM OUT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>Next month ths time I can almost garentee the same is going to happen, YOU JUST GET TRANSFERRED FROM 1 DEPARTMENT TO ANOTHER!!!!!</p> <p>The last consultant i spoke to said their system crashed and she will phone me back that was just past 15:00 !!!!!!</p> <p> </p> <p> </p>