USELESS!!

<p>USELESS!!<br />App**** for secondary adsl line. Comms per sms to follow (ref nr & installation date)....nothing.<br />Unexpectedly contractor pitch for installation...but he needs acces to neighbour. I arrange and he does not pitch, confirming telephonically he doesnt know what to do. I***********??<br />Manager Louis van Wyk refuses to contact us, after requests sent through the Technician he sent to investigate the issue with the contractors.<br />Telkom is defenately doing us a favour to install lines and produce a service we are paying for....please do not forget that!!</p> <p>Spare me the: "We appologise for....", I see this as a standard greeting in SA and an appology does not fix incompetency</p>