1 reviews | Active since Oct 2013
<p>I cancelled my mobi wifi in December. I used the number that is on my account. I still keep getting acounts. I phoned and was told that it had not been cancelled. I received an sms stating it had been sorted. Then I received an account. I went in to a Telkom store and was greeted by a very unfriendly lady. You could see she was not at all interested. I filled in a form and received an sms to send my ID to an email. I did this last year, but I sent it again. When I emailed I was told only 1 of the 3 numbers were cancelled. I used the main number on my account. I received an account for R789,05 yesterday. I expect this to be sorted! I am sick of the problems.</p>
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Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
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We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good Day,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***7
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Good Day,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***7
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
I am still waiting for this to be sorted.
I am still waiting for this to be sorted.
Still no response. I have NEVER had problems like this with any other company. Been trying to cancel since December and nothing. No hep if I call, email or go into a store.
Still no response. I have NEVER had problems like this with any other company. Been trying to cancel since December and nothing. No hep if I call, email or go into a store.
Still waiting for this to be sorted. Absolutly shocking!!!! The account is now over R1000.
Still waiting for this to be sorted. Absolutly shocking!!!! The account is now over R1000.
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