pT
pierre T
1 reviews | Active since Jan 2014
09 Mar 2017, 20:48
Useless
<p>After logging a fault Telkom reckons me that they have fixed it, but the internet is still intermittent, works for 5 minutes then off for 5 mins etc. After they've read this post I'll get the usual "we are sorry blah blah blah" same old same old........ Ref nr 24CRK050317 </p>
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Replies (2)
Telkom's replyOfficial
10 Mar 2017, 15:05Hi pierredutoit21,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply10 Mar 2017, 15:05
Official
Hi pierredutoit21,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
11 Mar 2017, 13:57Afternoon
So sorry for the delay your fault has been escalated to your local dispatch analyst to expedite your fault, - REF NO : 14186 created as soon as there is more details it will be communicated,
Regards
Jawaad
HelloPeter Team
Best regards,
Telkom's reply11 Mar 2017, 13:57
Official
Afternoon
So sorry for the delay your fault has been escalated to your local dispatch analyst to expedite your fault, - REF NO : 14186 created as soon as there is more details it will be communicated,
Regards
Jawaad
HelloPeter Team
Best regards,