1 reviews | Active since Feb 2013
Useless
<p>Telkom are useless.</p> <p> </p> <p>I took out a contract last week Tuesday for uncapped LTE. I was told that I just plug it in and it will work. Nothing happened. I managed to get through on their chat help centre and I was advised that it would take 2-24 hours to work. I waited a little over 24 hours and it still didn't work. </p> <p> </p> <p>I went to the store and they logged it with their techs. I was told someone would come sort it out in 72 hours. I got a call a few days later saying it was handed over to the field guys and someone would probably call me on Monday to have the issue sorted. </p> <p> </p> <p>It is now Friday (10 days after taking the contract) and I have heard nothing. I am still having technical issues and it is very frustrating. I took a 24 month contract and I am not willing to deal with this level of incompetence for two years!</p> <p> </p> <p>I would not recommend them to anyone.</p>
Hello Andran
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello Andran
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hi Noleen,
You reference number is useless to me. I already have some of those. I am not paying you R799 for a stack of reference numbers.
I went to the store yesterday to try to resolve the matter face to face. I have never recieved such terrible service in my life. One of your *********** staff handed me a cancelation form as a solution to my issue. He refused to give me his name! I am beyond frustrated with Telkom!!! I will be taking this as far as I can and I will make damn sure nobody I know does any business with you!
I have recieved no constructive feedback from anyone.
Hi Noleen,
You reference number is useless to me. I already have some of those. I am not paying you R799 for a stack of reference numbers.
I went to the store yesterday to try to resolve the matter face to face. I have never recieved such terrible service in my life. One of your *********** staff handed me a cancelation form as a solution to my issue. He refused to give me his name! I am beyond frustrated with Telkom!!! I will be taking this as far as I can and I will make damn sure nobody I know does any business with you!
I have recieved no constructive feedback from anyone.
Good day
Kindly inbox us the number in question, and I.D number for further assistance.
Regards
Thokozani
Telkom Social Media Team
Best regards,
Good day
Kindly inbox us the number in question, and I.D number for further assistance.
Regards
Thokozani
Telkom Social Media Team
Best regards,
Good day
Kindly inbox us the number in question, and I.D number for further assistance.
Regards
Thokozani
Telkom Social Media Team
Best regards,
Good day
Kindly inbox us the number in question, and I.D number for further assistance.
Regards
Thokozani
Telkom Social Media Team
Best regards,
