AG
A G
1 reviews | Active since Jan 2017
13 Jan 2017, 09:39
USELESS!!!
<p>My landline is out of service since 14 December 2016. Logged a call ***. Followed up on 20, 22 and 23 December with Telkom as no one came to attend to problem. When I phoned again on 6 January 2017, I was informed that call was closed and that problem was attended to. I then had to register a new call ref 232CTK060117. Till today no one from Telkom has phoned to assist with problem. When I enquired today some sh.. story was given to me. Telkom is USELESS!!!!!!</p> <p>NO ONE THAT WORKS THERE HAS ANY WORK PRIDE. ALWAYS SOMEONE ELSE TO BLAME. </p>
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Replies (2)
Telkom's replyOfficial
14 Jan 2017, 16:03Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply14 Jan 2017, 16:03
Official
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
16 Jan 2017, 09:34Good day AGriesel,
We have escalated your fault 555CTK141216 to the dispatchers to arrange an available technician to attend to the fault as soon as possible.
The fault escalation reference is 13059.
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's reply16 Jan 2017, 09:34
Official
Good day AGriesel,
We have escalated your fault 555CTK141216 to the dispatchers to arrange an available technician to attend to the fault as soon as possible.
The fault escalation reference is 13059.
Regards
Garreth
Telkom Social Media Team
Best regards,