Useless
<p>For the last 6 months I have had problems with my Telkom LTE account....first they over charged me every month with R200 and then they said ok let fix this and pay you back....didn't pay me back but said I owe them this months R599....and then sms me and debiet my account with R1160....now they have cut my LTE line and they owe me in total R1229....after this months R599 has been minused....If I message then I only get rep**** that they will get back to me.....this has been the story for 6 months just when I think ok this has been sorted....they do another thing....please help</p>
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Telkom's replyOfficial
16 Nov 2016, 13:41HI melany-scott
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply16 Nov 2016, 13:41
Official
HI melany-scott
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
17 Nov 2016, 14:20Hi melany-scott,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number ***3
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply17 Nov 2016, 14:20
Official
Hi melany-scott,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number ***3
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,