Useless

I'm highly upset that I have to give one star. Wish zero was an option. My ADSL service was interrupted on 1 April. I immediately reported it via the service number, the website, the whatsapp number and twitter. Numerous communications and an abundance of near-strokes later, I was informed that the cable was not going to be fixed. I was "welcome" to migrate to fibre. Wow, thanks. Having no choice, we placed the order on 6 April. When I phoned just now I was told the order has not even been validated yet. When the lady told me the steps to follow after validation, I've decided this is it. No! No! No! I've been forced to buy R1 700's worth of data to make up for no internet service. Service. Service!! I PAY for this SERVICE! Telkom, please be decent enough to respond. If I'm not given a choice, why should you?