1 reviews | Active since Oct 2024
USELES TELKOM PORTAL
I HAVEAN ACCOUNT WITH TELKOM ON FIBRE AND I ONLY WANTED TO BE ASSISTED TO GET MY PORTAL UP AND RUNNING AS IT KICKS ME OUT AND I CALLED IN SPOKE TO APIWE ZWAKE ON BILLING DEPARTMENT AND SHE LOG IN A TICKECT FOR ME AND THE FOLLOWING DAY I MAKE FOLLOW UP, SPOKE TO SOME LADY FROM BILLING AND SHE SAID OBILL DOESNT HELP WITH PORTAL , THEN WAS TRANSFERED TO KAGISO ON THE TECHNICAL SIDE HE DID TRY WITH ME TO HELP AND I PROVIDED MY USERNAME ANDPASSWORD SO THAT HE SEES WHAT I AM EXPERINCING AND WE TRIED TO CHANGE THE PASSWORD AND STILL GETTING THE SAME ERROR , WE FUTHER TRIED WITH MY PHONE STILL SAME ERRORS THEN HE SUGGESTED MAYBE I TRY SALES , SALES I SPOKE TO THE RUDE NOTHEMBA WHO GAVE ME THE NUMBER FOR EXISTING SALED AND SPOKE TO SANDISWA SHE KEPT ON APOLOGIESING AND TOLD ME THAT THE PORTAL IS DOWN AND I LAUGHED WITH SO MUCH FRANSTRATION .....TELKOM SUPPOSE TO BE THE BIGGEST CAMPANY BUT SO USELESS YET WHEN YOU CALL IN, THEY PROMOTE THE PORTAL THAT THEY CAN'T EVEN FIX OR HAVE A DEPATMENT THAT WILL ASSIST /HELP NOTHING ....THEY KEEP ON APOLOGISING WTH NO SOLUTION WHAT SO EVER ....I TOLD KAGISO THAT I WILL NEVER EVER RECOMMEND ANYONE TO USE OR BUY TELKOM ITS A JOKE ..........AND GEUS WHAT I WANTED TO PAY USING MY PORTAL AND THEY ADVISE ME ON THE INCONVIENCE PAYMENT METHOD HOW CONVIENANT IS THAT ....NO STARS FOR THIS ..
