EM
Evans M

1 reviews | Active since Mar 2017

05 Jun 2017, 08:51

Used and abused by Telkom Mobile Incompetence

<p>Hello Peter. I have been struggling to cancel my contract with Telkom Mobile. I have email the cancellation forms twice since March to no response. Telkom Mobile has charged me debit order rejection fees since end of February until today. They have my correct banking details but say they find no money when they debit month end...the same day I get paid which is impossible. I have had issues with Telkom for 6 months and I just want out. This is costing me financially, emotionally and ruining my credit record. I humbly ask to be released from my contracts and only pay 50% or less of the penalty fee as part of Telkom's redress of the pain and suffering I have endured this whole time. Please I am begging you.</p> <p> </p> <p>my number is ********** 733. </p> <p> </p> <p>Thank You</p>

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Evans M's update07 Jun 2017, 14:10
Reviewer Update

Hi Noleen

Thank you for your response. May I kindly have the direct number for the Back Office or the Telkom Senior Management contacts because our complaints do not reach them.

If I am not furnished with these numbers by tomorrow morning then I will personally contact the Portfolio Committee on Commmunications and ask for the contact details I require.

I want to cancel my contracts and I don't need the back office to resolve the issues. I just want out!