MS
Morne S

1 reviews | Active since Apr 2015

12 Apr 2015, 14:05

USB modem not received.

I installed a Telkom ADSL line in January 2015, part of this contract was a USB modem with Telkom mobile.<br> <br> I was promised to receive this USB modem within a month, up to today I have received nothing.<br> <br> I was at Telkom Direct in Liberty Centre on the 7th of April and they told me they can't do anything for me as they have not received any stock and they are closing down at the end of the month. I must try a shop in Bloemfontein or Johannesburg - Bloemfontein could not help me either.<br> <br> I signed a contract with Telkom for an ADSL line AND a USB modem - this is breach of contract. <br> <br> Please sort this out and supply my modem.

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Replies (1)
Telkom
Telkom's reply13 Apr 2015, 09:17
Official
Hello Morne vds,

We acknowledge your post.

Please be assured that we are currently attending to this and we will contact you and provide you with an update.

Your reference number SM102740.

Regards
Basani Baloyi
Telkom Social Media Team
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Best regards,