URGENT: Telkom Failed to Deliver Data After Payment - Case #***6

URGENT: Telkom Failed to Deliver Data After Payment - Case #***6 I'm writing to warn others about Telkom's terrible customer service. What happened: - Purchased 10GB LTE data for R149 on Telkom website on 27/06/2025 - Payment successful, BUT data NOT loaded - Received error message and funds were debited from my account **Telkom's broken promises:** - Customer care promised data load next morning - DIDN'T HAPPEN - Case #***6 logged, promised feedback within 72 hours - IGNORED - Multiple follow-ups ignored, no resolution Current status: - No data loaded - Funds debited from my account - Refused authorization letter for bank to reverse funds Telkom, fix this urgent issue! Has anyone else experienced similar Telkom customer service failures?