DW
Diana W
1 reviews | Active since Mar 2009
25 Nov 2015, 20:44
urgent repair to internet
Reported on 16/11/2015 that the adsl line down, internet not working in Dr. B. Tipping's rooms. Line needed in order to access urgent blood test results, xray reports and other medical reports. Fault reported numerous times and supposedly escalated. To date no technician has been assigned to repair fault. <br> <br> Urgent restoration of internet facility requited and technician on site.
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
26 Nov 2015, 10:36Hello forest24,
Thank you for bringing this matter to our attention.
Please be assured that this matter has been escalated to our Technical Team,one of our field Technicain will make contact with you to make appointment for site visit and assist in getting the service up and running soonest.
Your reference number: SM171766
We apologize for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Please be assured that this matter has been escalated to our Technical Team,one of our field Technicain will make contact with you to make appointment for site visit and assist in getting the service up and running soonest.
Your reference number: SM171766
We apologize for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Telkom's reply26 Nov 2015, 10:36
Official
Hello forest24,
Thank you for bringing this matter to our attention.
Please be assured that this matter has been escalated to our Technical Team,one of our field Technicain will make contact with you to make appointment for site visit and assist in getting the service up and running soonest.
Your reference number: SM171766
We apologize for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Please be assured that this matter has been escalated to our Technical Team,one of our field Technicain will make contact with you to make appointment for site visit and assist in getting the service up and running soonest.
Your reference number: SM171766
We apologize for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
